What two items were on mr. liottas resume that should have been excluded?

You didn't provide the resume but what shouldn't be found on a resume is anything that is not related to the job itself. For example, if you're applying to be a teacher, putting that you worked as a waiter in a restaurant might not be useful because it's not relevant for your profession. Also, obscure personal things should probably be excluded like for example saying that you are a professional bagpipe musician since it would seem a bit odd to the employer in the regular job market.