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23 December, 17:12

Direct interaction between customer and employee is generally very high with services, while there is little direct interaction between customers and employees in the technical core of a manufacturing firm T/F

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  1. 23 December, 20:02
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    The statement is TRUE.

    Explanation:

    Direct interaction between customer and employee is generally very high with services, while there is little direct interaction between customers and employees in the technical core of a manufacturing firm. That is a true statement.
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