Ask Question
16 June, 03:28

Which of the following statements is FALSE of consumer dissatisfaction? a. It is a mild emotion that does not create relatively strong behavioral reactions. b. It is a negative affective reaction. c. It results from an unfavorable appraisal of a consumption outcome. d. It is a post-consumption phenomenon because it is a reaction to an outcome. e. It does not result from a cognitive appraisal.

+4
Answers (1)
  1. 16 June, 05:13
    0
    a. It is a mild emotion that does not create relatively strong behavioral reactions.

    Explanation:

    The statement that is false is that consumer dissatisfaction it is a mild emotion that does not create relatively strong behavioral reactions as when customers are not happy about a product or service they purchased, they have strong feelings about it because they tend to think that they paid for something that is not what they expected and they can experiment many feelings like anger, sadness and that they were deceived and even robbed which can lead to make claims to the company involved demanding a compensation.
Know the Answer?
Not Sure About the Answer?
Get an answer to your question ✅ “Which of the following statements is FALSE of consumer dissatisfaction? a. It is a mild emotion that does not create relatively strong ...” in 📙 Business if there is no answer or all answers are wrong, use a search bar and try to find the answer among similar questions.
Search for Other Answers