Astrid, a customer service representative with NorthTel Wireless Services, was asked by one of her customers if NorthTel would be interested in joining the chamber of commerce to meet potential customers and increase its contacts in the local business community. Astrid believes this is a very good idea and approached her manager, DeShawn, about becoming a chamber member. DeShawn said to Astrid, "Because the cost of membership is over $500 and you will have to leave the office to attend meetings, I will have to get approval from management above me." NorthTel is an example of an organization with

Question

Business

Serena Osborn

15 March, 04:26

Astrid, a customer service representative with NorthTel Wireless Services, was asked by one of her customers if NorthTel would be interested in joining the chamber of commerce to meet potential customers and increase its contacts in the local business community. Astrid believes this is a very good idea and approached her manager, DeShawn, about becoming a chamber member. DeShawn said to Astrid, "Because the cost of membership is over $500 and you will have to leave the office to attend meetings, I will have to get approval from management above me." NorthTel is an example of an organization with

+2

Answers (1)

Know the Answer?

Tough Guy · Answer 1

The answer is centralized authority.

Explanation:

Centralized authority, in the context of organizational types, refer to an organization where the ability to make any decisions - strategic or operational - is on the hands of the organizational leaders only. This type of organization might be commonly found in companies that are highly bureaucratic. Employees in these types of companies are not empowered - thus, ideas from the lower rungs of the organizations, rarely make it to the top of the organization.