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14 August, 09:38

Gino, a team leader at a business process outsourcing firm, tells the human resource department that a significant share of his employees are missing deadlines. The department conducts a needs assessment and tells Gino that the employees' jobs require time management skills, so a training session on time management would be likely to improve performance. In this scenario, the department's recommendations would most likely be based on a (n) :

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  1. 14 August, 09:53
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    The department's recommendations would most likely be based on Performance management

    Explanation:

    Performance management is undertaken to ensure that the activities that are performed are as per the requirements of the organization. It evaluates the performance. It can be of an employee or a department.

    Here the actual performance is compared with the standard performance and if any deviation arises then steps are taken to overcome it. Like in this example department is providing training on time management to improve performance.
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