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2 November, 09:10

Describe the appropriate language and tone to be used in a business letter of complaint.

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Answers (2)
  1. 2 November, 10:09
    0
    Polite but firm let them know taht you mean busuness but also nice.
  2. 2 November, 12:09
    0
    It has to be formal (higher vocabulary with good sentence structure), and the tone (even if you're upset) should be kept at a professional level with no slang or cuss words (obviously)
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