A parcel delivery company delivered 103,000 packages last year, when its average employment was 84 drivers. This year the firm handled 112,000 deliveries with 96 drivers. What was the percentage change in productivity over the past two years

Answer: 4.85%

Step-by-step explanation: productivity = parcel delivered / number of drivers.

At when parcel delivered was 103, 000 the average number of drivers was 84 thus making the productivity to be

103,000 / 84 = 1226.19

At when the parcel delivered was 112, 800 the average number of drivers was 96 thus making the productivity to be

112, 000 / 96 = 1166.67

Thus the change in productivity = 1226.19 - 1166.67 = 59.52.

Initial productivity = 1226.19

final productivity = 1166.67

% change in productivity = change in productivity / initial productivity * 100

% change in productivity = 59.52 / 1226 * 100

% change in productivity = 4.85%