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27 January, 12:11

Which of the Gibb categories does the boss exhibit when she criticizes the employee's behavior?

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  1. 27 January, 15:52
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    The Givv categories is Defensive-Superiority.

    This Gibb category focus happens when the speaker believe that they're better than the listener and tried to convey it in order to influence the listener's behavior. This will be shown in the way the speaker deliver his/her message. Direct Critics indicates that the speaker has higher power/influence compared to the listener.
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