When salespeople relate the initial sales resistance and subsequent acceptance and positive outcome experienced by a previous customer in an effort overcome sales resistance with a current customer, they are using which method of responding to objections?

Success story

Explanation:

Success story tells about how a business person or people were able to overcome difficulty and setbacks in the business and has recorded a successful business after all the difficulty they encountered. Some business people say it to encourage others who are still finding it difficult and to also motivate themselves.