Heterozygous is when

Having two different alleles of a particular gene or genes.

Explanation:

Heterozygous means that an organism has two different alleles of a gene. For example, pea plants can have red flowers and either be homozygous dominant (red-red), or heterozygous (red-white). If they have white flowers, then they are homozygous recessive (white-white). Carriers are always heterozygous.