A service management tool has the ability to store templates for common incidents that define the steps to be taken to resolve the fault. what are these called?

Effective collaboration requires a proactive and holistic strategy that integrates business goals and technology potential. T/F

g. Kings Donut Inc common stock sells for $39.86 a share at a market rate of return of 9.5%. The company just paid its annual dividend of $1.20. What is the rate of growth of its dividend? Assume stock is in equilibrium.

Schwan's sales enterprises of marshall, minnesota, markets a full line of frozen foods in 49 states and parts of canada using door-to-door salespeople who sell from its refrigerated trucks.

Bledsoe Company received $15,000 cash from the issue of stock on January 1, 2013. During 2013 Bledsoe earned $8,500 of revenue on account. The company collected $6,000 cash from accounts receivable and paid $5,400 cash for operating expenses.

Rally synthesis inc. manufactures and sells 100 bottles per day. fixed costs are $22,000 and the variable costs for manufacturing 100 bottles are $30,000. each bottle is sold for $1,200.

Acme Foods wants to make its chips saltier, but it doesn't want to spend more than it has to on salt. A sample of consumers are asked to compare its current chip (saltiness = 100) with saltier versions and to say whether the new version is saltier.

Which of the following comparisons best isolates the impact of a change in activity on performance?

If an investor anticipates an annual rental income from a leased property to be $400,000 dollars, this expected sum has a direct bearing on what the investor will pay for the property. This is an example of

In comparison to industry averages, Okra Corp. has a low inventory turnover, a high current ratio, and an average quick ratio. Which of the following would be the most reasonable inference about Okra Corp.? A. Its current liabilities are too low. B.

The individual with the highest valuation of the good will win in which of the following auctions? A. Sealed Bid Auction B. English Auction C. Dutch Auction D. All of the above.