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5 March, 17:44

What scale is used to measure delivery performance? what kind of variable is delivery performance?

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  1. 5 March, 20:03
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    The scale that is used to measure delivery performance is the satisfaction of the intended recipient of the delivery. The customer may review some of the following standards to label their satisfaction, but not limited to only these listed; the speed and the delivery; the accuracy of the deliver; the up to date notifications of any delays; the safety and care of the delivered goods. The courteousness of the driver.
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