A company is concerned that the number of patents and new products being developed by the company is declining. Which one of the following perspectives of the balanced scorecard is most relevant to this issue?

(A) customer perspective

(B) financial perspective

(C) internal process perspective

(D) learning and growth perspective

Internal process perspective

Explanation:

Correct word for the given statement is Internal process perspective

Internal process perspective:

Internal process perspective perspective explains how the company is going to satisfy customer needs and meet financial goals. The most important: Make sure that the goals from the Internal perspective are linked to the goals from the Customer perspective.

It make and convey the proposition for costumer.