Lucas, an HR manager, has been assigned the task of creating a training and development program for his firm's employees. According to the ADDIE training process model, what is the first step that Lucas should take?
a. conduct a needs analysis
b. train the targeted group of employees
c. design the program content
d. assess the program's successes or failures
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Home » Business » Lucas, an HR manager, has been assigned the task of creating a training and development program for his firm's employees. According to the ADDIE training process model, what is the first step that Lucas should take? a. conduct a needs analysis b.