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31 January, 17:05

Organizations should communicate with system users throughout the development of the security program, letting them know that changes are coming, and reducing resistance to these expected changes through communication, education, and involvement. True or false?

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  1. 31 January, 21:03
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    TRUE

    Explanation:

    It is true that organizations should communicate with system users throughout the development of the security program, letting them know that changes are coming, and reducing resistance to these expected changes through communication, education, and involvement.

    Communication is one of the most effective strategies of organisational change management because when changes are communicated they are less resisted and become more accepted.

    Training should also be conducted because people have to be educated on the scope of the changes and the time they will occur, not leaving out the benefits of the change.

    Involvement is also key because people are less resistant to a change that they feel they are part of, but when they are not involved they view it as an imposition and they fight it off.
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