Which of the following is NOT an accurate statement?

a. William Schaffer, International Business Development Manager for Sun Microsystems has stated, "If there's one skill that's required for success in this industry, it's communication skills."

b. There is a significant difference between communication skills of physicians with and without malpractice claims.

c. Workers in high-tech fields do not need good communication skills.

d. Poor communication is one of the most common reasons for errors in shooting among officers of the Los Angeles Police Department.

The correct answer is c. Workers in high-tech fields do not need good communication skills.

Explanation:

Communication skills refer to the ability to send, receive, elaborate and issue information, ideas, opinions and attitudes of the highest quality and oriented towards personal and organizational objectives. To properly carry out their activities, administrators must have at least the basic skills of oral, written and non-verbal communication related to: communication with clients, communication with their subordinates, communication with their superiors, with the media, sensitivity to cultural differences, among others.

Nonverbal communication skills refer to the use of facial expressions, movements and body language for the transmission of meaning. Verbal communication skills refer to both oral messages that are used most frequently and take place in personal meetings and telephone conversations, as well as written messages, which are transmitted in different modalities (memorandums, fax, letters, newsletters, etc ...).

Communication is immersed in all the activities of the administrators, intimately relating to their performance.