The Busy Day_ (Scenario). Don Sakaguchi, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A. M. and reads his agenda for the day. Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Don then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Don always hates). Finally, in the late afternoon, Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day! What kind of a manager is Don likely to be? a. first-line manager b. low-level middle manager c. plant manager d. CEO of a major corporation
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