Annabel is an information specialist. Last year her boss evaluated her with an essay appraisal. She and several of her coworkers were so dissatisfied with the general and qualitative nature of the process that they requested a change. This year he wrote about several key behaviors that she exhibited throughout the year that were very important for her job performance. For instance, he described how she spent extra time evaluating network security protocol options. What appraisal technique is he using?
a) Graphic rating scale
b) BARS
c) Critical incident
d) Checklist appraisal
e) Essay appraisal
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