When establishing criteria to measure the success of a customer-oriented business, managers should:
A. limit their attention to financial measures such as profit and return on investment since these are the only objective and quantifiable measures available.
B. focus most of their attention on measures of employee satisfaction, since without good employees the firm will not be competitive.
C. focus primarily on financial measures, but pay some attention to non-financial concerns.
D. recognize that, while financial measures are important and should be considered, the purpose of the firm is to satisfy both internal and external customers.
Answers (1)
Know the Answer?
Not Sure About the Answer?
Get an answer to your question ✅ “When establishing criteria to measure the success of a customer-oriented business, managers should: A. limit their attention to financial ...” in 📙 Business if there is no answer or all answers are wrong, use a search bar and try to find the answer among similar questions.
Search for Other Answers
You Might be Interested in
Fresh orange juice and frozen orange juice are substitutes in production. The price of fresh orange juice rises. As a result
Answers (1)
Jamir has decided that he needs a new car. He has found the model and color he wants for a purchase price of $25,838. To buy the car, he must put 10 percent down, and his loan is for five years with an interest rate of 4.4 percent.
Answers (1)
Which of the following is one of the reasons for the failure of technology projects? A) Inadequate testing of systems before deployment B) Insufficient expenditure on information systems C) Use of matured technology D) Prolonged project periods E)
Answers (1)
The bounded rationality decision-making model: A. describes a series of steps that decision makers should consider if their goal is to maximize their outcome and make the best choice. B.
Answers (1)
You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. what are their choices? what will you recommend?
Answers (1)
New Questions in Business
Sales and commission are based on selling price, not the costs you have been provided. Labor: 13.8 hours at 18.75 per hour Overhead: 92% of labor Material Costs: $65.
Answers (1)
When airbnb customers in malibu start paying hotel taxes, this will have the potential to raise the equilibrium price in this market and, therefore, decrease efficiency.
Answers (1)
Curtain Co. paid dividends of $14,000; $17,500; and $21,000 during Year 1, Year 2, and Year 3, respectively. The company had 2,400 shares of 7.0%, $100 par value preferred stock outstanding that paid a cumulative dividend.
Answers (1)
In order to accomplish the productivity plan, several Subject Matter Experts from various parts of the organizational have been enlisted. As a result, you have noticed friction and conflict among team members.
Answers (1)
The bond has a coupon rate of 6.83 percent, it makes semiannual payments, and there are 4 months to the next coupon payment. A clean price of $1,049 and the par value is $1,000. What is the invoice price
Answers (1)