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20 December, 19:56

The project team working on the XK11 could not meet its deadline and was given an extension. When that same team was assigned the XK12, it was given a longer schedule to match those adjustments. However, the project team working on the YK11 completed the project three weeks ahead of schedule. What that team was assigned the YK12, it was given a shorter schedule. The members of the YK12 team are intentionally working slower on this project, and refusing to work any late hours, so that they can get a longer schedule the next time. The control system at this organization suffers from.

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  1. 20 December, 21:49
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    Rewards for inefficiency

    Explanation:

    Rewards for inefficiency refers to simply rewarding an employee or group of employees for not doing their work properly. In this case, the team that was working on project XK11 is inefficient and they are simply lazy or bad at what they do, and instead of taking actions to correct this bad behavior, management rewards them by giving them more time = less work.

    The problem with this scenario, is that the team that is currently working on project YK12 will eventually realize that they are being punished for being efficient and working properly. They will soon start being inefficient and lazy as the other team in order to be rewarded.
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