The use of a part-time workforce to increase the capacity flexibility by enabling the firm to have more people at work during peak periods is designing product flexibility into the production processes. a. Trueb. False

Answer: Option b. False

Explanation:

Making changes in the production process is called as Process flexibility. The flexibility utilized in the process of production is related to the process and not to the product. Part time workforce means more people are involved in the production process during the peak period. This is a human resource activity.

Product flexibility means bringing change in the design of the product, introducing novel products or making any changes to the already existing product. This also includes the change in pricing of the products.