Discuss the importance of attention to, and a healthy attitude toward, customer recovery. Discuss the difference between assertive and aggressive behavior when dealing with customers.

Streetsboro Ceramics produces large planters to be used in urban landscaping projects. A special earth clay is used to make the planters. The standard quantity of clay used for each planter is 24 pounds. The company uses a standard cost of $ 1.

Late-mover advantages (or first-mover disadvantages) are not likely to arise when: Multiple Choice a. Opportunities exist for a blue-ocean strategy to invent a new industry or distinctive market segment that creates altogether new demand. b.

During December, Far West Services makes a $4,200 credit sale. The state sales tax rate is 6% and the local sales tax rate is 2.5%. (Note: the sales tax amount is in addition to the credit sale amount.) Record sales and sales tax payable.

Which phrase defines a demand schedule? A.) a chart showing the impact of demographic changes on demand B.) a table showing the quantity demanded for a good at different prices C.) a graph tracking the increase in demand at decreasing prices D.

Businesses should customize invoices to best detail the products or services they provide. A True B. False

The ability for a business to pay all that is owed is called what? a. Technology b. Strategies c. Obsolesce d. Solvency

Ret A customer comes in to return an item and has their receipt but they are one day late with the return per the company return policy. Although you'd like to make an accommodation, you know that making too many could impact the store's profits.

Jane Simpson rates low on conscientiousness. Which of the following statements is most likely to be true about Jane? a. She will be positive and optimistic. b. She will be creative. c. She will be nervous, depressed, and insecure. d.

15 Select all the correct answers. Which statements are true according to the law of demand? An increase in supply leads to an increase in demand. A decrease in supply leads to a decrease in demand.

In its most recent financial statements, Del-Castillo Inc. reported $30 million of net income and $970 million of retained earnings. The previous retained earnings were $961 million.