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16 January, 11:46

Caliana manages the warehouse for United Processors Inc. At the beginning of each year, she determines the department goals for the next 12 months. Which of the four management functions is she performing when she sets these goals?

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  1. 16 January, 14:07
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    Planning

    Explanation:

    In a business enterprise, planning is a key step in sustainable success.

    Planning comes after review of past performance, so after Caliana reviews the performance of the past year she will set the goals for the coming year.

    On review of performance from last year, areas of strength are identified with a view to leverage in those areas. Where performance was weak, strategies are formulated to improve performance.
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