What should you include in the opening of a direct claim letter? a. A justification of your request b. A clear statement of the desired action c. An explanation of the problem

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Business

Anton Gilmore

13 August, 00:09

What should you include in the opening of a direct claim letter? a. A justification of your request b. A clear statement of the desired action c. An explanation of the problem

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Cailyn · Answer 1

Hi

The answers are b) and c)

Explanation:

The letter of complaint is used to file a complaint or a claim about a product or service that has left us unsatisfied or does not correspond to the price as previously agreed. To make this type of letter you need to sort the ideas. This type of correspondence must be clear and concise. It should be clear to avoid useless preambles and explanations at all times and should go directly to the statement of the reason for the claim. Hints and allusions can only lead to confusion, as the recipient has to decipher what is so unclear in the complaint letter.