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29 June, 18:11

When a sales manager provides the salesperson with information on how and why the desired outcome is achieved, he or she is using this coaching technique:

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  1. 29 June, 19:19
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    Cognitive feedback technique.

    Explanation:

    Cognitive feedback technique is used to train the person about how and why were given results attained. This is done in order to train the subordinate to easily handle any similar situations in the future. This is basically a guiding technique that is used to guide the subordinates by developing their cognitive ability to deal with the upcoming similar challenges.
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