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14 September, 11:39

Betty, a project manager, sent out agendas before an upcoming meeting to everyone involved. During the meeting, she got a team member to take minutes. After the meeting, Betty followed up with team members to check on their prog - ress. Evaluate Betty's actions using the PDCA model. What, if anything, could she have done better?

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  1. 14 September, 13:25
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    Check: Review the test, analyze the results, and identify what you've learned.

    Explanation:

    The four phases are:

    Plan: identify and analyze the problem or opportunity, develop hypotheses about what the issues may be, and decide which one to test.

    Do: test the potential solution, ideally on a small scale, and measure the results.

    Check/Study: study the result, measure effectiveness, and decide whether the hypothesis is supported or not.

    Act: if the solution was successful, implement it
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