A firm is comparing two potential service layouts using the Closeness Desirability Rating. Option 1's closeness desirability score is 18. Option 2's closeness desirability score is 22. It can be concluded that Option 1 layout is better.

a. True.

b. False

False

Explanation:

The higher the rating, the better. Option 2 has a rating of 22, while option 1 has a rating of 18, therefore option 2 should have a better layout.

A bad layout can have a significant negative impact on an organization, especially on how employees carry out their activities or production processes can be delayed.

The purpose of the closeness desirability rating is to find the most effective physical arrangement for the offices and facilities, so that both employees and resources are properly distributed to facilitate the production of goods and services. The factors that are used to develop the closeness desirability rating are qualitative factors like noise levels, heat levels, material and operating flows, etc.