A popular hotel in New Jersey has a culture that requires all employees to focus on creating value for guests. One way this is implemented is by giving the front desk employees the authority to rectify a problem presented by a guest without requesting for approval from managers. Which type of orientation does his company embrace? a) Technical orientation b) Profit orientation c) Sales orientation d) Customer orientation e) Production orientation

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Business

Hana Roberson

20 April, 12:49

A popular hotel in New Jersey has a culture that requires all employees to focus on creating value for guests. One way this is implemented is by giving the front desk employees the authority to rectify a problem presented by a guest without requesting for approval from managers. Which type of orientation does his company embrace? a) Technical orientation b) Profit orientation c) Sales orientation d) Customer orientation e) Production orientation

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Andrea Ballard · Answer 1

His company embraces d) Customer orientation

Explanation:

Consumer orientation sets up, screens models of consumer loyalty, and endeavors to address the customers' issues and desires identified with the "product or service" sold by the business.

For consumers, a credit rating decides the amount you pay for specific products. Now and again, it might even affect your odds in acquiring the business. A financial assessment gives loan specialists a thought of your credit hazard and value. Before FICO assessment was created, customers hoping to receive credit experienced a procedure that was considered unjustifiable and conflicting.