Andre, the floor manager of a packing plant, is under pressure from his boss to increase productivity. He circulates a memo telling all of his workers that they need to increase the number of units packed each hour. After a month, production has not changed significantly. What went wrong in his communication?

Question

Business

Livia

3 July, 05:11

Andre, the floor manager of a packing plant, is under pressure from his boss to increase productivity. He circulates a memo telling all of his workers that they need to increase the number of units packed each hour. After a month, production has not changed significantly. What went wrong in his communication?

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Answers (1)

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Johanna Murray · Answer 1

There was no clear and specific production target mentioned in the memo.

Explanation:

In business communication, memo's are messages sent internally within an organisation to communicate information.

For clear communication to occur what is said should be specific.

It is Important to remember he told his workers that they need to increase the number of units packed each hour.

A target or objective was not set out. For example, no mention of the target number of units to be packed per hour. eg target minimum of 500 units per hour.