Ally is known for not listening in meetings and for misunderstanding directions. Ty has decided to take a new approach with her, regardless of whether he is speaking with her or sending her an e-mail. The last thing he asks Ally to do is use her own words to tell him what she is supposed to do. How does Ty want Ally to respond?
a. by decoding
b. by encoding
c. by providing feedback
d. by eliminating noise
e. by paraphrasing
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