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9 June, 05:47

Which of the following best represents the role of operations management (OM) ? A. OM only plays an important role in services B. OM only plays an important role in manufacturing C. OM plays a vital role in manufacturing, and a minor role in services D. OM plays an equally important role in both manufacturing and services

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  1. 9 June, 07:58
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    Answer: D. OM plays an equally important role in both manufacturing and services

    Explanation: Operations management is the activity carried out for production in terms of development and coordination, with the objective of achieving competitive advantages.

    Therefore, it is indifferent if a company operates in a manufacturing or service company, because the functions of the operations manager will be the same and will have the same relevance.

    Example: An operations manager of a clothing factory will have the same functions as a manager in an airline, what will differentiate the goals will be the activities of the company.
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