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22 November, 21:24

What two terms are used for specific promises ca company makes about the performance of its product?

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  1. 23 November, 00:54
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    Warranty and Guarantee

    Explanation:

    A warranty is a promise by a seller or a producer to the buyer that product on offer will function as expected. The seller vows on the quality and integrity of the product. A warranty assures the buyer that conditions such a quality, lifespan, and functionality will be met. The seller promises to undertake repairs or replace the product at no extra cost if it fails within a specific duration.

    In the warranty, the seller makes a promise, but in the guarantee, the seller agrees or confirm that they will either repair or make replacement should the product malfunction. A guarantee is therefore, a reaffirmation of the product's warranty.
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