Companies such as Motorola and Toyota have made significant contributions to improving quality in productive systems with their introduction and promotion of concepts such as: a. Lean and Six Sigma b. voice of the customer and employee involvement c. Baldrige award and Deming prize d. pareto analysis and causal modeling

Option A

Companies such as Motorola and Toyota have made significant contributions to improving quality in productive systems with their introduction and promotion of concepts such as: Lean and Six Sigma

Explanation:

Lean Six Sigma is a process of advancement methodology intended to reduce problems, eliminate waste and incompetence, and enhance working conditions to present a better acknowledgment of customers' demands. It unites the instruments, techniques, and sources of Lean and Six Sigma into an individual big and robust methodology for promoting your organization's services.

Lean Six Sigma's team-oriented method has demonstrated results in maximizing ability and dramatically enhancing profitability for businesses throughout the world. Lean opinions accommodate to decrease or discharge process wastes. Six Sigma concentrates on difference - decrease in the process.