To get his company through some hard economic times, Ben's working hours have just been reduced from 40 hours a week to 33. Ben is upset about the reduction in time and pay, but he shows up at work every morning and is willing to patiently wait until economic times improve, and he can go back to working full time. Which of the following types of response is being displayed by Ben?

(A) voice

(B) neglect

(C) loyalty

(D) exit

(E) acceptance

The correct answer is C) loyalty.

Explanation:

Organizational loyalty is an attitude of deep commitment of employees to the company and is manifested in the things that our subordinates are willing to give up or do with sacrifice for the sake of the organization.

In business management committees, time is often spent discussing how to increase employee loyalty to the company. Often some indices such as staff turnover, organizational climate and employee satisfaction are considered as key factors to increase loyalty. While it is true that improving these indicators is convenient, its impact is not necessarily direct on what we would call genuine loyalty.