Citizenship behaviors appear to be voluntary and optional yet such behavior has been found to influence the salary and promotion recommendations people receive, over and above their task performance.

a. True

b. False

The correct answer is letter "A": True.

Explanation:

Citizenship Behavior is the set of activities employees perform within their work frame that contributes to the firm's productivity regardless of a reward. When those employees supervise the subordinates' citizenship behavior, they consider those workers' attitudes to influence their wages and the promotions they receive adding the performance of the employees in their day-to-day activities.