A manager chooses to ignore a rigorous decision-making process and selects TV monitor A over monitor B because he "trusts" company A more than company B. If the decision he made was rational, which of the following is true?
a. Monitor A is really the better choice
b. The manager should have included "trust" as a criterion
c. Monitor B is really the better choice
d. The manager must have made a mistake in calculating his weighted criteria
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