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30 November, 02:44

Jones and Johnson, a law firm, is expanding to incorporate three conference rooms and two executive waiting lounges in its office. Which of the following dimensions of servicescape is the firm addressing?

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  1. 30 November, 03:22
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    Space layout and function

    Explanation:

    The three dimensions of servicescape include:

    Ambient conditions: air quality, room temperature, smell, music, lighting, etc. Space layout and function: how equipment and furniture are laid out and arranged. Signs, symbols and artifacts: corporate logos, decoration styles (including color), signs, etc.
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