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27 February, 02:16

Inseparability in services means consumers Multiple Choice are unable to differentiate price from quality. cannot separate themselves from the deliverer of the service. cannot evaluate a service until it is being or has been used. see little variation from one service provider in an industry to another. cannot separate the service itself from the deliverer of the service.

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  1. 27 February, 02:27
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    Answer: Option Consumer cannot separate the service itself from the deliverer of the service.

    Explanation:

    Inseparability means that the consumer does not see the service and provider of the service as varied things. Because of this inseparable concept the business in service industry concentrates on the quality of the people providing the service.

    The consumer's service evaluation is inseparable from the service provider. The service providers have to take decisions according to this concept. If the organisations do not take these steps then they will miss in providing customer satisfaction.
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