Juan is a salesperson for Floor Masters, Inc. He really appreciates the amount of freedom and authority the company gives its sales people in order to better meet the needs of customers.

Juan's experience suggests that Floor Masters practices:

a. empowerment.

b. enfranchisement.

c. fast response theory.

d. centralized management.

A. Empowerment

Explanation:

Empowerment in salesmanship refers to the authority given to the salesperson by the organization he represents, while he markets his product to people. Empowering the salesperson is important because it ensures that sales move with speed since the sales people do not have to report back to the management, before they make urgent decisions in the field.

This is what Juan experiences as he is given the authority and freedom by his organization to better meet the needs of customers.