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3 October, 08:08

What can be done to soften unexpected bad news? It can be followed by reasons for the bad news. It can be written using "you" language. It can be implied, allowing the receiver to guess at the bad news. It can be placed later in the message. It can be apologized for.

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  1. 3 October, 11:33
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    The correct answer is letter "D": It can be placed later in the message.

    Explanation:

    The indirect method of writing messages involves first giving details of the speech and ending with the conclusion of the matter. This is achieved by using passive voice and subordinate phrases. This strategy is more often used while providing bad news to give the audience the reasons why the bad news is taking place. Otherwise, if it is given at the start of the message, it is more likely that people will be discouraged from seeking information on the reasons for the bad news.
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