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1 June, 10:18

Jane says no phone calls no paperwork no interruptions no getting up early Robert replies sounds like your looking forward to your vacation Robert used which of the following listening skills

Paraphrasing

Eye contact

Effective observation

Effective repeating

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Answers (1)
  1. 1 June, 12:05
    0
    In this case, Robert is using effective observation. Jane never said she was going on vacation, but through verbal clues, Robert was able to make the connection. This shows active listening because he took the information provided and made a new observation.
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