Imagine that you are a management coach and one of your clients, a new manager, says, "I've heard that about two thirds of managers fail within 18 months. I don't want to be part of that statistic! I've heard that asking questions and really listening to people's responses is key to success. But as a manager, shouldn't I have the answers? Why should I be asking questions?"
a. How do you respond? Check all that apply.
O asking employees how to solve problems empowers them to arrive at solutions to which they're committed.
O asking employees questions enhances their sense that the manager is the only person they should be in dialogue with, so they start talking less to each other.
O asking employees questions develop their critical thinking skills.
O asking employees questions boosts their morale by them feel like experts, even though they're not.
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