At midyear, Susan, the manager of a store, realizes that the new outlet mall with 300 stores down the street is taking much of the sales away from her store, so she will need to revise the sales goals of her sales associates. Susan is in what stage of the MBO process?

A) One

B) Two

C) Three

D) Four

E) Five

Question

Business

Kevin Phelps

16 October, 10:54

At midyear, Susan, the manager of a store, realizes that the new outlet mall with 300 stores down the street is taking much of the sales away from her store, so she will need to revise the sales goals of her sales associates. Susan is in what stage of the MBO process?

A) One

B) Two

C) Three

D) Four

E) Five

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Answers (1)

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Jace · Answer 1

D) Four

Explanation:

The six stages of the management by objectives (MBO) process are:

Define organizational goals. Define employees objectives. Continuous monitoring performance and progress. Performance evaluation: Susan realized that her store will not be able to comply with the previous sales objectives, so she must adjust them considering the effect of the new outlet store. Providing feedback. Performance appraisal.

In MBO, the organization's goals are set between the managers and the employees. By doing so, the employees feel motivated to achieve them since they were part of the goal setting process.