Ask Question
BusinessBusiness
26 May, 04:14

You are a consultant offering advice to a large manufacturing firm about ways to increase its distinctive competency in customer responsiveness. What suggestions would you offer? Be specific and detailed in your answer

+2
Answers (1)
  1. 26 May, 05:47
    0
    Answer and explanation:

    Customer responsiveness can be increased by giving employees more power in decision-making situations. Most companies handle stiff procedures at the moment of dealing with issues with consumers. Some others have claim departments with representatives who are the only in charge of determining the resolution of cases.

    Autonomy is the key player in this situation. If employees can make decisions on their own, cases will be solved faster avoiding bureaucracy in the process. Besides, empowering workers causes a positive effect on them since it increases their commitment and engagement towards their duties and the firm.
Know the Answer?
Not Sure About the Answer?
Get an answer to your question ✅ “You are a consultant offering advice to a large manufacturing firm about ways to increase its distinctive competency in customer ...” in 📙 Business if there is no answer or all answers are wrong, use a search bar and try to find the answer among similar questions.
Search for Other Answers
You Might be Interested in
Markets and competition Identical products, as well as a large number of buyers and sellers, are characteristics of aperfectly competitive market.
Answers (1)
Which type of research is being conducted when a researcher conducts an experiment to answer the question will consumers purchase more of our brand if we change the package design?
Answers (1)
A bond has a face value of $1,000. It has a maturity of 20 years and a coupon rate of 9%. The bond pays interest semiannually. The yield on the bond is 10%.
Answers (1)
Simone Lowes, a successful retail chain from Spain, failed to establish its market in Germany. The main reasons for its failure were designing its retail outlets in Germany the same way it did in Spain and selling its products at low prices.
Answers (1)
Discuss the principle of professionalism and ethics
Answers (2)
New Questions in Business
The Single European Act was put in place in an attempt to Multiple Choice convince Great Britain to remain in the EU. determine the viability of a common currency. expand the role of the EU into northern Africa.
Answers (1)
One reason to buy a home instead of rent a home is: AHomes have the potential to appreciate in value over time. BHomes have fewer maintenance costs. CBuying a home requires less money upfront. DBuying a home is a more flexible housing option.
Answers (1)
The following amounts are reported in the ledger of Mariah Company: Assets $ 78,000 Liabilities 41,000 Retained Earnings 9,000 What is the balance in the common stock account
Answers (1)
Which method of analysis does not classify variables as dependent or independent? A) regression analysis B) discriminant analysis C) cluster analysis D) analysis of variance
Answers (1)
An article is released detailing how Tech Company A has created software that is currently the best on the market. Tech Company A is expected to gain a major portion of market share for this type of software.
Answers (1)
Home » Business » You are a consultant offering advice to a large manufacturing firm about ways to increase its distinctive competency in customer responsiveness. What suggestions would you offer? Be specific and detailed in your answer
Sign Up Forgot Password?