When Theo complained out loud that the hotel restaurant did not serve breakfast late enough in the morning, a hotel worker overheard him and went to the kitchen. When the hotel worker returned, he presented Theo with a plate of sweet rolls, a cup of coffee and the hotel's apology for having to close down the breakfast service early. Which service recovery strategy is being used in this example?
A. Make the service fail safe
B. Learn from lost customers
C. Treat customers proactively
D. Use procedural fairness
E. Respond quickly
Answers (1)
Know the Answer?
Not Sure About the Answer?
Get an answer to your question ✅ “When Theo complained out loud that the hotel restaurant did not serve breakfast late enough in the morning, a hotel worker overheard him ...” in 📙 Business if there is no answer or all answers are wrong, use a search bar and try to find the answer among similar questions.
Search for Other Answers
You Might be Interested in
How much will Molly's monthly payment be?
Answers (2)
The profits of abc grocery have dropped significantly over the last several months. after investigating, the owner realizes that many of the store's departments are moving in the wrong direction.
Answers (1)
The summaries of balance sheet and income statement data follow. Beginning of year: Total assets $ 85,000 Total liabilities 62,000 Total owner's equity? End of year: Total assets 110,000 Total liabilities?
Answers (1)
Assume a calendar-year corporation has a deficit in current E&P of ($100) and positive accumulated E&P of $100.
Answers (1)
Will give brainliest Why is it in the best interests of a business to accept returns?
Answers (2)
New Questions in Business
If the marginal propensity to consume is 0.75, the multiplier for taxes and transfer payments is:1. 3 2. 4. 3. 0.25. 4. 0.75.
Answers (1)
Jamil, who is a successful salesperson, is interested in working for an organization that supports its employees and offers a compensation package based on performance improvement and excellence.
Answers (1)
If the absolute price of a new car is $40,000 and the relative price of a laptop computer in terms of cars is 1/20 of a car, it follows that the absolute price of a laptop is $10,000. $1,000. $4,000. $2,000.
Answers (1)
Apple has combined some of its tangible resources (such as financial resources and research laboratories) and intangible resources (such as scientists, engineers, and organizational routines) to create a capability in r&d which creates a core
Answers (1)
What factors are taken into account when valuing publicly traded stock?
Answers (1)