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23 April, 04:46

What term is used for turning a guest away from the hotel due to overbooking?

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  1. 23 April, 07:44
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    The term when hotels turn guests away because their rooms are overbooked is called "walking" or "walked".

    Overbooking is a situation where a business sells a good or service when the supply for this transaction is actually not available.

    Overbooking can happen when current guests increase their stay without further notice or when a room is not proper for a guest to stay in. It can also happen when hotels purposefully gave a room during busy seasons to more than one guest - thinking that perhaps one of them might cancel.
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