Why do individuals do what they do? A. Managing politics and power struggles at Goldman Sachs to ensure that customer needs are being ethically met. Why do groups and teams do what they do? B. How to create a culture at your new technology startup that promotes innovation, trust, and high performance Why does leadership matter? C. Motivating a new customer service employee at Aflac Insurance with a work-from-home day if performance targets are met How do organizational characteristics influence effectiveness? D. Getting a new research and development team at Pfizer to leverage the diversity of their knowledge and expertise to come up with a new blockbuster drug
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