Carolina, the accountant for Duke Manufacturing, tells Jacob, who works in customer service for Duke, that that their company's customer satisfaction rating predicts sales revenue in dollars. Carolina's comment indicates that the customer satisfaction rating is a. a leading indicator b. a non financial metric c. a lagging indicator d. both a leading and a lagging indicator
Answers (1)
Know the Answer?
Not Sure About the Answer?
Get an answer to your question ✅ “Carolina, the accountant for Duke Manufacturing, tells Jacob, who works in customer service for Duke, that that their company's customer ...” in 📙 Business if there is no answer or all answers are wrong, use a search bar and try to find the answer among similar questions.
Search for Other Answers
You Might be Interested in
Are there public functions that might benefit from more competition, including competition from private firms?
Answers (1)
Use the "percent of sales method" of preparing pro forma financial statements to determine the projection for next year's accounts payable.
Answers (1)
Pays higher interest than a savings account
Answers (1)
All else equal, a firm would prefer to have a higher gross margin. a. True b. False
Answers (1)
True or false? Individual electronic components can be combined into larger groups, called diodes, to increase their usefulness.
Answers (1)
New Questions in Business
Cost of goods manufactured equals $65,000 for 2013. finished goods inventory is $2,000 at the beginning of the year and $5,500 at the end of the year. beginning and ending work in process for 2013 are $4,000 and $5,000, respectively.
Answers (1)
When prices rise a. the effect in the rich and poor is uncertain. b. both the rich and poor lose real income. c. the poor benefit at the expense of the rich. d. the rich benefit at the expense of the poor.
Answers (1)
For its Premium Banking Customers, Upscale Bank has an average acquisition cost of $300, Annual Revenue of $600 with an Annual Retention cost of $ 100 and a churn rate of 10%. Calculate average non-discounted CLV.
Answers (1)
Which of the following statements is true? A. In a job-costing system, average production cost is calculated for all units produced. B. In a job-costing system, overheads are allocated to all units equally. C.
Answers (1)
Gemma's music store is doing well, but her goal is to improve customer satisfaction. In order to do so, she should A. improve the quality of her products. B. track her sales carefully. C. lower her prices. D. understand her customers' values.
Answers (2)