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23 December, 06:06

hich of the following is not an element of managing a business process "end to end"? a Designating a process owner. b Identifying process experts to oversee specific functions across units. c Setting performance standards. d Establishing control and monitoring processes.

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  1. 23 December, 09:11
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    The correct answer is letter "B": Identifying process experts to oversee specific functions across units.

    Explanation:

    End-to-end process management is a type of approach in which a large entity is in charge of the operations of other firms that have a presence in different regions of the world. It is a form of providing Global Business Services that include setting up the logistics and policies of the company abroad. End-to-end process management assigns a process owner in the target country that will be in charge of designing how the institution will work.

    Thus, the end-to-end process management's scope is the overall process of an entity. Selecting a process expert for overseeing functions across units is not part of the objective of its use.
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