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26 January, 01:27

When general mills sought ideas on how to reduce the time to convert its production lines from one cereal to another, it sent a team to observe the pit crews at the indianapolis 500 race. this is an example of:?

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  1. 26 January, 02:28
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    This is an example of benchmarking.

    Explanation:

    Benchmarking is a method of comparing a company's business processes and performance metrics to other company's best practices. When General Mills sent a team to observe Indianapolis' 500 race, it seeks to study the business process that the company operates in order to achieve its goals of reducing the cereal-making processes. They can attain this objective by studying Indianapolis 500's technology, labor force, operational principles, and other aspects that General Mills' team can observe.
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